Conflicts from a different perspective

Some studies say the main source of conflicts in companies are: organizational conflicts (when there is a discrepancy between actual and perceived values, needs and interests of individuals or groups of individuals), some studies says the economical conflicts (when companies lack the available resources) or conflicts about understanding the project objectives and scope are the most important (it may seem there is always an inconsistency between how a client, manager and employees understand the scope of work). All the source of conflicts mentioned above are equally important, however there is no unified opinion among experts regarding which is the key factor in conflicts. But for one thing I am certain: in all companies I worked before, regardless the type of conflict involved, the ugliest conflicts was due to improper communication. Continue Reading →